Our services


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Reduced mobility

Lifts and toilets specifically for people with reduced mobility

Charging station

Recharge your electric car and scooter in our car park.

First aid

First aid kit and defibrillator in our Customer Service.

Breastfeeding room

Located next to the toilets closest to Customer Service.


Dog-friendly common areas. *Inside the premises subject to the rules of each operator

More information

Amazon locker

Delivery point to pick up your packages. Find it on Floor -1, under the large escalator.

Customer Service

Located on floor 0, in front of Multiópticas. Any question that arises during your visit to Caleido, do not hesitate to contact us. We will be happy to help you!

Bicycle parking

Park your bike comfortably outside Caleido.


Full car wash service while you enjoy the center, in Caleido's own parking lot!

Helmet Storage Service

Enjoy Caleido comfortably by depositing your motorcycle helmet in the free Helmet Storage Service, on Floor -1, under the large escalator.

Photo booth

Take your most beautiful photo with us and take a nice memory of your visit. Or print your favorite photos on the spot! Our photo booth is waiting for you on Urban Street, in front of OCine.

Ask for more information about these services by sending us your queries to

Opening hours


From Monday to Saturday from 10:00 a.m. to 10:00 p.m.

Sundays and holidays from 12:00 a.m. to 9:00 p.m.

Non-opening holidays: January 1 and 6, May 1 and December 25.

Food and Drink

From Monday to Sunday from 09:00 a.m. to 00:00 a.m.

Customer Service

From Sunday to Thursday from 12:00 p.m. to 8:00 p.m.

Friday from 12:00 p.m. to 9:00 p.m.

Saturdays from 10:00 a.m. to 10:00 p.m.

*During the month of August, our Shopping operators will open with reduced hours from 12:00 p.m. to 8:00 p.m.


Open 24 hours a day, 7 days a week

2 hours free with purchase receipt (minimum €15). Free from Monday to Thursday from 7pm and Friday from 3pm. Free weekends and holidays.

In addition, with your Ocine Urban Caleido ticket or Flow Fitness & Balance subscription, you can enjoy three hours of free parking.

689 65 56